Terms of Use

These terms and conditions apply to www.kazo.sg. Please read this statement carefully. If you are accessing our site or initiating transactions on our site, you will be deemed to have read, understood and agreed to these terms and conditions.


There is a minimum order of S$20. Delivery flat fee of S$10.

Delivery island-wide except for restricted zones.

Restricted zones such as the Changi Airfreight Center, Jurong Island, PSA Terminals, Sentosa, MINDEF Comm, Changi Airport Transit Lounge, Paya Lebar Airport Communication Center and other offshore island.

Minimum three (3) days to pre-order for bulk orders.

Please allow an estimation of 2 to 3 hours buffer time from the scheduled delivery timing.

For unsuccessful delivery attempts, if customers request us to reattempt to deliver, a re-delivery charge of $25 per location shall apply and be payable before the reattempt is made.

Delivery time may be affected due to bad weather or traffic conditions. This is to ensure the safety of our riders.

Delivery service may be temporarily unavailable in selected areas due to bad weather or unforeseen circumstances.

Only credit card payment (VISA/ Mastercard) is acceptable for ordering via online. We do not accept E-Nets or cash payment for delivery orders.

There is strictly no refund, change or cancellation once the order has been made and confirmed.

In the event an item ordered is out of stock or not available, we will contact you to replace an item of equivalent quality and price.

Goods available from this Site are available only to residents of (or companies incorporated in) Singapore. We will not be able to deliver to addresses outside of Singapore.

Kazo reserves the right to withdraw any promotional items from its menu and change any promotional deals and offers where it deemed fit.

Kazo reserves the right to change or update the terms of use from time to time without any further notice.